Professional Services
BusinessFon offers comprehensive Professional Services to support our industry-leading IP communications solutions. As a recognized telecom systems integrator, BusinessFon provides a wide range of services offerings to help enterprises transform their communications networks, accelerate their return on investment, optimize their operational capability, enhance their network's performance and health, and help them generate new revenue streams. We offer complete life cycle services from planning and design, to deployment and integration, test and verification, migration, and network operation.
Network Deployment/Transformation Services
BusinessFon offers a comprehensive suite of definition, deployment & integration services to streamline deployment of Network products and solutions. BusinessFon Professional Services helps enterprises evolve and transform their communications networks from legacy environments to secure IP and cloud-based architectures running on the latest technology.
With unparalleled experience and a track record of success, BusinessFon applies proven, repeatable processes, and rigorous project governance to minimize risk, prevent service interruptions and to deliver on-time and with the highest quality. Enterprise customers can trust BusinessFon to bring their real time communication networks into the next generation.
Design and implementation of WiFi Network
BusinessFon offers professional Wi-Fi consulting services with proven field projects ranging from municipalities to schools, hotels, campgrounds, and more. Allow us to design a reliable and efficient wireless network for you or your company. Whether for indoor or outdoor, our in-house engineering technicians will propose reliable solutions unique to your situation.
All our Wi-Fi design and consulting services are customized and site-specific. This can include multi-SSID, wireless VLANs, location-based networks, RFID networks, and more.
We can come on-site to perform RF site surveys of buildings or outdoor areas using enterprise-grade Wi-Fi surveying tools and analyzers. Our written reports and maps can help you understand and visualize your Wi-Fi coverage and along with any potential interference factors.
The services we provide conserning the WiFi Network are:
• RF Planning
• Site Survey
• Network planning and design
• Assemble-Configuration
• Installation
• Testing
• Network Monitoring
• Network Operation and Maintenance
Customization Services
BusinessFon understands that not all customers are the same and that success in the market comes from how you differentiate your services. Our customization services are adapted to each customer needs.
Consulting Services
With a team of experienced service professionals who understand how to help you reach your goals for real time and cloud-based communications, BusinessFon offers both skills and deliverable based consulting services to help you maximize your network investments. Whether you need help planning and designing your network, defining best practices, securing, or operating your real time communications network, BusinessFon’s experienced team can be your trusted partner.
Managed Services
The cost of interruptions to mission-critical real-time communications and multimedia data can be significant. BusinessFon provides proactive monitoring and expertise necessary to help ensure that your Active Network including IP telephony, WiFi and Data communication’s are working as intended so you can concentrate on running your business. Incidents occurring within a monitored environment are correctly identified and driven to resolution.
Preventive services can be coupled with subject matter expert support and maintenance support services to provide a holistic monitoring and management solution.
Support Services
BusinessFon offers world-class, comprehensive support programs through a Comprensive Support Services portfolio. A portfolio of flexible, post-deployment maintenance services provides comprehensive software and technical support options.
Maintenance Contract
BusinessFon provides maintenance and support of your active Network products including Servers, Firewall, switches, WiFi controlers and Access points, IPPBX, Contact Centers and SIP terminals. Maintenance quotes are based on the service level-pricing model or Value-based pricing model.
Service level agreements (SLA) are designed to provide the highest level of service and support, minimizing down time and optimizing network performance. Our contracts are designed to provide priority to customers requiring the fastest turn around for issues and RMAs. Our support options are completely customizable to meet the needs of our customer's businesses.
BusinessFon is committed to providing flexible, integrated, dependable, cost effective and responsive solutions for the Operation and Maintenance requirements of our customers.